Frequently Asked Questions
Everything you need to know about your myduke® pharmacy shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days, while express options are available at checkout for delivery within 1-2 business days.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn apparel and accessories. Items must have original tags attached and be in their original packaging.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these to your own measurements for the best fit.